Customer Testimonials
Very prompt and professional. They were supposed to have my car done same day but quickly called me and said it would be next day.
The whole staff was very respectful and I got my service information back soon which allowed me to make a decision about my vehicle
Services were completed faster than expected. Would be nice to speak with a technician to address other repair and maintenance concerns and suggested upkeep.
Thank you for your service, in and out, in a timely manner. Thank you Northland
The service was outstanding and the turn around time for repair my car was greater then expected!!!
Treats me like family always…..the whole staff new cars and service department is great
Very welcoming and professional glad I chose this dealership to purchase my new vehicle.Thanks!
My guys ,I’m thankful that they make sure that we cover my options .My opinion matters during transactions.They don’t rush us into a deal if it’s late or after hours.The whole staff and even managers make us feel welcome and valued .I live know where near the dealership.Which means I will drive past several of them to get the service level at Northland Chrysler.it’s worth it .That team just does a great job.
Service completed when promised. Courteous friendly and knowledgeable technician. Good incentive for being a Loyal customer.
I love my salesperson. Hank Webb, I have been going to him for years and followed him from Southfield Chrysler.
No pressure sales. Personable & professional. Tried to make sure vehicle had all options I required.
All was great, issues about my viehicle was handled in a timely manner.courtesy driver was great,very friendly and professional.
I like the way this place is customer friendly & informative about vehicle maintenance for my Jeep
Our car buying process was so easy and quick, our salesman Peter Soloman was great and very knowledgeable, he explained and went over everything perfectly. We would definitely continue to do car business with Peter and Northland Dodge Jeep.
The service was good, timely and of good quality Both Trevor and the courtesy driver were awesome
There aren't many words to explain Northland Chrysler Jeep's work. I am a returning customer
No words can describe the work Northland Chrysler Jeep does. I am a returning customer
Friendly professional service staff. Completed oil change quickly. Facility undergoing significant construction so the campus was a bit disturbed.
Very friendly, check out my vehicle before completing the oil change. Great service. Not a long wait.
They were absolutely fast, professional and had extremely great customer service. They told me is was going to be an half a day job then had me out of there within 3 hrs tops. I was greatly appreciative!!!!! Thank You Guys
Excellent service and very quick to get the car set up after I purchased it. 100% would biuy from them again.
Trevor was great. He listened to what we were experiencing then diagnosed and was able to complete the repair.
Needed an oil change and tire rotation, had quick service. However, did not refill fluids.
I was greeted in a helpful professional manner. The work was completed as expected and the waiting area was clean and attractive.
This is the Best Dealership in the Country and they treat u with respect and I like that,Thank u
Every need that needs to be serviced is always going to be complete. No discussion,
They treated me so nice and were very welcoming. I am definitely going to be doing all service and repairs here.
I was updated on what was going on in a timely manner and they were very polite on keeping me informed.
I came to get a key fob programmed. Everyone was very professional and I didn’t have to wait too long.
The staff is always knowledgeable and able to service our vehicle and even offers advice for the betterment of our vehicle.
Best service good people amazing job fast service professional in their job I like the place
I have been going to this dealership for forty years, because of good service and it is two miles from home.
I was able to get an appt same day. And vehicle returned by the end of the following day.
Trevor was excellent and very helpful, also the service was excellent and fast great job
This was my first time using your service department for car maintenance and I was satisfied with the service. Efficient and quick.
I Love the Customer Service and how they respect your time and your concerns and needs.
Service is exceptional, wait time is minimal. Customer service is professional, wouldn’t take my vehicle to any other Dealership.
Love Northland Chrysler when they on point best Service there is get you in and out timely and trevor in service was tremendous help call me Dealership I deal with the last 10 years
Timely when I got my truck back,radio put in right didn’t have bring it back
Was there less than an hour, my oil was changed, car washed, the price was less than estimated.
The dealership was nice .We got a better car although we are paying more because of the negative equity .We are satisfied for the service level and the attention too our needs
Service was professional, employees were nice, and they were quick with my repair. Thank you Trevor.
They gave us an appointment for next day when multiple dealerships told us 2-3 weeks out. AND they solved the issue, they were ALL extremely pleasant and helpful.
Every one at the dealership was very helpful and they made sure they communicated with me I'm regards toy vehicle
I have brought my Dodge Caravan to this center for over nine years. The service there has been good. No complaints.
Great pres-sale service. Despite the fact that Jeep itself (not Northland) kept losing my car, they kept me informed.
Everyone is very nice and professional.Brenda Thornton is wonderful!! My experience was great. I would highly recommend.
My service was perfect, I was in for a oil change and tire rotation, communication throughout was great and I was in and out in no time.
My service advisor was Rashon Perry and i commend him for his helpfulness and speedy response on the text now app as well as attention to detail while my car was in service. He was a professional at all times and addressed my many issues respectfully and timely.
Rashon was great. The whole process was painless from the time I took my vehicle in until I picked it up. I’m very satisfied.
The building is under construction, but, once I understood how to navigate the lot I was offered excellent fast service.
I like Northland dealership because they are nice and friendly. They also get you in and out quickly.
They were really nice and the price was reasonable. I also didn’t wait that long
Employees helpful and polite. Service dept.. did a great job on my car. Tires had air and all fluids checked. I was very satisfied.
The service people are very nice and they get you in and out quickly. No long wait’s like at some other dealerships
The dealership was clean and well kept. The employees were friendly and helpful. I didn’t like the survey requiring that you give at least a 15 words.
Prompt, pleasant, inquired of needed service, check to see if I was on their service roster, gave me estimated time and cost washed the car, lounge was comfortable, cashier was pleasant, cost was less and was out in less time that estimated.
The service was quick and Rashon and the rest of the staff was very nice, knowledgeable, and professional.
They take care of the customer. Always informed me what was going on. And my work was completed early. I am very satisfied with the dealership.
The service was good. The process was smooth and Trevor kept me in the loop.
Northland Chrysler had an extremely knowledgeable salesman in Pete. He was patience and diligent. And Eric, the financial advisor was just as knowledgeable.
Trevor and William were great. Also, the licensed mechanic was able to repair and deliver my car in a day.
I think you guys should have loners if keeping our cars over 2 days. I'm a cancer PT. and didn't have a car for 5 days. And the money they charge to diagnosed some should go towards repair.
Staff were professional. The worked performed was great 👍🏽 I would return to this auto shop.
Good job! Good job! Good job! Good job! Good job! Good job! Good job! Good job!
Was really surprised on how well it went servicing my vehicle. Was done in a good timely manner!
Great service and communication- was helpful in keeping me up to date on the timeline and hat was wrong with my Jeep
They were good new people it seems the service was better I usually come to this one
They was very helpful very good customer service the worker was nice and respectful a very enjoyable service
Great job Great GreatGreat Great Great great great great great great great great great great great great great great great you yyy
Appointment booking process was very easy. I called them and was able to get appointment the very next day. I was able to get my vehicle back in less than 2hrs.
Very satisfied with the business and service I will suggest that to anybody I know
I have never had a bad experience. From the first day I set foot in the dealership to test drive my vehicle to every time I have come on for an oil change it has been nothing but a great experience.
Rashon, was the service attendant that assisted me. He met me with kindness, I really appreciated that at 7:30 in the morning. Thank you
The service was excellent and the dealer representative was very knowledgeable and helpful I was very pleased
I couldn't have a asked for a more pleasant experience! They took the time out and worked with me trough every detail! I left with exactly what I wanted! Thanks to my salesperson Harry K. and the sales manager Ken Thomas! I Highly recommend Northland! Get there now!
Great customer service definitely would recommend to anyone looking for a new vehicle . Walked in and got exactly what I wanted with no problems they made it happen.
Great service friendly people,and was very satisfied with the time I spent in the lounge.
Dealing with Trevor was very easy. He is extremely knowledgeable and explains everything in detail to ensure you’re comfortable and understand everything. Truly made the experience stress free! I HIGHLY RECOMMEND DEALING WITH TREVOR! Thank you
Great price and courteous service, staff extremely helpful!!! Will definitely recommend your business to my family and friends.
Customer service was great. Car was received back in a timely manner. CRbis working as expected
In and out I was surprised how quick they completed the repair and got me back on the road.
Trevor was great let me know what was happening where to go to pick up car
The dealership sent out someone to pick my car up they did the service stayed in good contact with me and also drop the car off once it was completed
Service was prompt and efficient and was done in less time than was quoted at time I bought my car in. Thanks
Trevor did an awesome job with the transition of getting me a loaner vehicle and returning my vehicle in a timely matter
Trevor was nice service was good no issues to report at this time. Will be back again
Very kind, compassionate, and solution focused! I highly recommend! Loyal staff that stands by their work! Michael, Dan, and Rashon is my crew, very grateful.
Great customer service from my service Rep Trevor. Good communication and timely service. No complaints.
From sales,, repair & service I’m m thrilled to be associated with this wonderful dealership!
Nice attentive sales staff, helpful other staff members who like to assist when you come inside with a question or concern
The dealership has kept my informed about my vehicle. I would definitely refer a friend. They were very professional. I’m satisfied with the service.
I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.