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Micah Turner was very kind and professional and she helped me get a great Jeep. She was concerned about me getting what I want. Awesome
Made several visits to complete two recalls due to parts not being available. When I was told the seatbelt part was available it was not communicated that the service would require my vehicle to stay overnight. The dealership didn't have a loaner vehicle and it personally caused a transportation issue for my family the next day. When the issue was brought to Ryan's attention he was not accommodating and standoffish over the phone. Other than this issue staff was Generally pleasant in person and the work is generally done fast.
They are great professionals on what they do. They greet the customers with a smile early in the morning which is hard. They check on you while you are in the waiting area.
Excellent customer service. Walt is the best!! Patient and accommodating. No rush took his time Best car buying experience I've ever had. Will definitely be back and refer others.
Al was u good man I appreciate him, got the best price for me and was in and out in a day ...I definitely recommend him
Todd in the used department is the man. As long as you give him something to work with he will come through for you. I walked in defeated and walked out with a dodge charger 2019 fully loaded. Thanks to Todd.
You all did a good job. I think you should communicate more. I did like the text message system .Keep up the good work. Thanks
Great experience love my new car! The entire process was smooth I definitely recommend coming to this dealership. Will be back soon and Gerald was great!
l have always got good service from this dealership. my visit on 5/3/2021 I had the pleasure of meeting a service tech name will this young man was very professional l give this young man a thumb up
I like it because it's Black owned Todd was very helpful and he was polite and friendly I had a little problem with the used car i got They corrected it and got me rolling again
I had a good experience but I notice when I get to 72mph my jeep kinda shakes. Not sure why though. And I did have my tires rotated.
I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.
Thank you for making your way to Northland Chrysler Dodge Jeep Ram, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Oak Park and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram vehicles for sale, as well as a carefully inspected lineup of pre-owned vehicles. We proudly serve Detroit, Oak Park, Livonia, Farmington, Ferndale, Warren, and Southfield, MI. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Northland Chrysler Dodge Jeep Ram in Oak Park today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 866-487-4147.
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